All orders processed before 3pm are dispatched the same day within the UK. Either by Royal Mail first or second class 2-4 days or Parclelforce, DPD , My Hermes, Interlink 24-72 hour courier delivery service.( Please make sure there will be someone to sign for your delivery ) . On other occassions you should receive your goods within 7-21 working days. In the event that an item proves to be very popular due to media coverage or with busy periods like Christmas this can take longer. If your order has been sent Royal Mail first class please be aware that we cannot track it. All other services are trackable.
Orders going overseas are either sent Royal Mail signed for which are trackable , Royal Mail First Class or if the item is over 2kg it will be sent via UPS,DPD, TNT or Fedex. We don't send out tracking information automatically but can send you a tracking number on request.
N.B. Some items need to be ordered in for your specific order. If this is the case all information will be on the product detail page.
Deliveries can only be processed Monday to Friday. Our warehouse is not open on weekends
Pre - Order Delivery
Pre- Orders will be delivered when the stock has been replenished and is back in our warehouse. Usually out of stock items come back into stock within 10 days but there may be times when we have to wait longer sometimes up to 6 months but this is rare. If this is the case we will let you know as soon as we have concrete information. Products that are in stock which are ordered together with a Pre-Order will only be sent out when the out of stock item comes back into stock unless advised by the custmer to send the in stock products separately. A further amount for postage will be charged for this.